Home / AI in Operations

Complementary areas of AI application.

How each area translates into practical applications inside companies.

Digital assistants that support people in tasks and decisions.

Microsoft 365 Copilot: drafts emails, summarizes Teams meetings, analyzes spreadsheets and builds presentations.
SAP Joule: looks up ERP information, supports analysis and guides users through processes.
Customer service agent: receives the customer's request, checks systems, answers questions and automatically opens a ticket.
Commercial proposal agent: analyzes the scope sent by the client and drafts a first version of the proposal, with assumptions, timeline and commercial terms.

In practicepeople stay in control, but get assistance to work and decide faster.

Organize and analyze data to generate metrics, forecasts and insights.

Power BI: consolidates sales, revenue, cost and results data into executive dashboards.
Demand forecasting: analyzes sales history to estimate how much the company will need to produce or purchase.
Predictive maintenance: uses machine data to spot failure signals before equipment breaks down.
Financial analysis: identifies budget deviations, late payments, margin erosion and default risk.

In practiceit turns scattered data into metrics, forecasts and information for decision-making.

Can you picture this running in your operation? Thera implements these areas end-to-end — from diagnosis to assisted operation.

Connect systems for automatic information exchange.

SAP integrated with banks: sends payments and automatically receives bank statements or confirmations.
E-commerce integrated with the ERP: a sale made on the website updates inventory, billing, logistics and finance.
CRM integrated with the sales system: once an opportunity closes, data automatically flows to contract, billing and customer service.
Carrier integrated with the customer portal: calculates freight, generates the shipping label and provides order tracking.

In practiceit eliminates repetitive data entry and lets different systems share information.

Automates processes by combining rules, AI and integrations.

Invoice processing: the solution reads the invoice, checks the data against the purchase order and routes it for approval.
Financial reconciliation: compares bank statements against ERP entries and flags discrepancies.
Ticket triage: interprets the request's content, classifies priority and routes it to the right team.
Employee onboarding: checks documents, records information, requests access and tracks each step of the process.

In practiceit performs operational tasks with less human intervention, reducing time, errors and costs.

Want to apply AI in your operation?

Start with the process that bothers you the most today.

We help you prioritize which area brings the fastest return for your context.